What is a volunteer shelter aide?

Under the supervision of a Streets of Hope staff member, a Shelter Aide Volunteer provides needed assistance to shelter staff by assisting the client with his personal profile. The Shelter Aide Volunteer may also assist a staff member by interviewing clients to complete the in-depth interview. The requirements for this volunteer position include:

  • Sensitivity and protection of client’s personal information;
  • Ability to listen in a non-judgmental and compassionate, respectful manner;
  • Write/record legibly
  • Follow policies and procedures
  • Complete assigned tasks
  • Ask for guidance/assistance as needed
  • Document work and volunteer hours in accordance with Shelter practices